LEGAL

Terms of Service

Last updated: April 28, 2026

These Terms of Service (“Terms”) govern your use of the website at https://ovis.digital and any services provided by Matthew Carpenter LLC, doing business as Ovis Digital (“we,” “us,” “our”). By accessing the site or engaging our services, you agree to be bound by these Terms.

1. Services

Ovis Digital provides web design, search engine optimization, paid advertising management, AI chat and voice agents, AI workflow automation, custom software development, and related digital marketing services. The specific scope of any engagement will be described in a separate written proposal, statement of work, or service agreement.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent.

3. Communications and SMS

By providing your contact information, you authorize us to contact you using the channels you have provided regarding your inquiry, project, or active engagement. If you separately opt in to receive SMS messages, you agree to the SMS terms described in our Privacy Policy. You may opt out of SMS at any time by replying STOP. Message and data rates may apply.

4. Fees, Payment, and Refunds

Pricing for services is described in your service agreement or proposal. Unless stated otherwise, invoices are due upon receipt. Late or unpaid invoices may result in pause or termination of services. Refunds and cancellations are governed by our Refund and Cancellation Policy.

5. Client Responsibilities

You are responsible for providing accurate information, content, and access required for us to perform the services, and for ensuring that any materials you provide do not infringe the rights of any third party. You are responsible for maintaining the security of any passwords, accounts, or credentials you control.

6. Intellectual Property

All content on our website — including text, graphics, logos, illustrations, and code — is owned by Matthew Carpenter LLC or our licensors and is protected by copyright and trademark law. You may not copy, reproduce, distribute, or create derivative works without our written permission.

Ownership of work product produced for clients (websites, custom code, creative deliverables) transfers to the client upon full payment, except for any pre-existing tools, templates, or third-party components, which remain owned by their respective owners and are licensed to the client for use as part of the deliverable.

7. Acceptable Use

You agree not to use our website or services to:

  • Violate any law, regulation, or third-party right.
  • Send unsolicited messages, spam, or content that is fraudulent, deceptive, harassing, or otherwise unlawful.
  • Attempt to gain unauthorized access to our systems or interfere with their operation.
  • Reverse engineer, scrape, or harvest content, contact information, or proprietary materials.

8. Third-Party Services

Our services may rely on third-party platforms (hosting providers, advertising networks, analytics tools, payment processors, SMS providers, AI providers, etc.). We do not control and are not responsible for the availability, content, or terms of those third parties.

9. Disclaimers

Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding uninterrupted operation, error- free performance, or specific business results (including search rankings, traffic, leads, or revenue). Outcomes depend on many factors outside of our control.

10. Limitation of Liability

To the maximum extent permitted by law, Matthew Carpenter LLC, its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or related to your use of our website or services. Our total liability for any claim arising out of these Terms or your use of the services will not exceed the amount you paid to us in the three months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Matthew Carpenter LLC and its representatives from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, your breach of these Terms, or your violation of any law or third-party right.

12. Termination

We may suspend or terminate your access to our services at any time for any breach of these Terms or any other reason at our reasonable discretion. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and indemnification — will continue to apply.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws provisions. Any dispute arising out of or related to these Terms or our services will be resolved in the state or federal courts located in Benton County, Washington, and you consent to that jurisdiction and venue.

14. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the site or services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us